Refund policy

Propertunity Return & Refund Policy

 

Return & Refund Policy — Propertunity LLC At Propertunity, we work hard to provide transparent, honest, and accurate estate-sale and auction experiences. Because our inventory is pre-owned, unique, and priced below market value, all items are sold As‑Is and All Sales Are Final. We encourage every buyer to inspect items thoroughly before purchasing or bidding. Once a sale is completed, ownership transfers immediately, and no returns, refunds, or exchanges will be accepted.Limited Exceptions

Propertunity may consider a refund only in the following rare situations:

• Incorrect Item Description — The listing contains a factual error (model, size, brand, or major specification).

• Missing Components — The listing explicitly stated certain parts were included, and they were not.

• Major Undisclosed Damage — Damage that was not visible, not mentioned, and significantly affects the item’s function.

Claim Window:

All exception claims must be submitted within 48 hours of pickup or delivery. Claims submitted after this window cannot be accepted.Required Documentation

To ensure fairness, all claims must include:

• Photos or videos of the issue

• The original receipt

• The item returned in the same condition it was received Non-Refundable Categories

Due to industry standards and risk of misuse, the following categories are always final sale:

• Electronics

• Tools

• Furniture

• Appliances

• Vehicles

• Collectibles

• JewelryBy purchasing from Propertunity LLC, you agree to these terms.